FAQs

Photographing your pet.

You don't need a professional camera to take a great picture for your pet art.
Smart phone pictures work just as great!

All you need to do is follow these tips when choosing or taking a picture.
We'll take care of the rest.

  • We suggest sending a picture with a good resolution.
  • Close-ups are better. This will help us observe details in your pet.
  • Try to have your pet sitting up or standing up, rather than laying down.
  • Bright lighting works the best (outside or bright rooms).

 

Here are some good examples;

If you're not happy, we're not happy.

We want you to love our design! We'll never print a product until you have reviewed and approved the artwork, and we'll work with you as long as it takes until you are completely satisfied.

 

Worldwide shipping.

9Barks ships worldwide. Every customer will receive a tracking number once your package has shipped. Please note the rate covers all postage for transit but does not cover any customs charges that may occur. Customers are responsible for all customs charges occurring with the country of delivery.